Here’s the bad news. Computers, even if you insure them and they are damaged while in transit aren’t valid insurance claims according to the shipping companies. They’ll argue and insist that you sent a damaged computer. To be honest with you, I shipped a computer overseas 5 years ago, it was stolen and I still have not received a dime of the $5,000 it was insured for. Pissed? Yeah, you bet. But hopefully I can help you avoid some mistakes that I’ve made and you’ll get your computer to it’s destination in one piece.
1. If you’re shipping overseas… Never, ever, ever send it in it’s original packaging. Repackage and remove anything that would indicate how new it is. If you’re computer savy, I would strongly suggest opening up the case and remove memory, drives, motherboards (numbering them for easy re-installation for the receiver) – if you don’t ship these separately, there’s a good chance the nice guys in customs will remove them and keep them.
2. Customs forms for overseas shipping should always indicate that the computer is used, broken, etc. I strongly suggest NOT insuring it, not only will it prompt a nice little inspection from customs’ sticky fingers, but it will also cause VAT (value added tax) to be added and the receiver will have to incur these expenses.
3. If you’re shipping within the United States, disregard everything in step one. Don’t even open up the original packaging! I suggest using brown wrapping paper and covering the entire box. But don’t take the computer out of the original package! Keep your bill of sale, because that’s how much you’ll get back on an insurance claim. You’re just wasting money insuring it for more. The shipping companies have wised up to this. In my opinion FedEx Express has the best track record of delivering and also making good on their insurance claims.
4. Used computers require careful packing, both in the US and for overseas shipments. For a desktop CPU, use bubble wrap to encase the entire box. Reinforce the corners with cardboard. Pick a double walled box big enough in size allow an additional 2-3 inches of packing peanuts to be packed around the bubble wrapped CPU. For added strength, use strapping bands around the box. These are available at PostNet.
5. Laptop boxes can be purchased for $20.00. This box allows the laptop to “float” in a vinyl shield inside a sturdy box. If you can’t find one of these boxes, bubble wrap and place in a small form fitting box. Then place the small box into a larger box with packing peanuts. Laptop boxes are the only recognized method of packing by the shipping companies. They will honor insurance claims on damaged laptops in these boxes.
Be sure to check out our website for more packing and shipping tips: www.postnet-fl.com